Sunday, March 3, 2013

Marketers Build and Fall - And, That's How It Should Be!


"You have to try. Because if you haven’t tried, you haven’t lived…” Those who have seen Meet Joe Black will recognize this quote. I believe that we, as marketers, must make this statement our mantra.

Innovation is a way of life now...new things are churned at super sonic speed and there is no scope for laggards. In fact, being a follower today may not cut it. You have to be amongst the first in the market to try a new product, implement a new tool, offer a new idea. Barely have talks of Samsung IV hit the market and people have  started clambering to be the first to lay their hands on it. Twitter just announced video uploading through Vine and we saw numerous marketing campaigns being released (Twitter Goes the Video Way - The Vine App for Your Visual Short Stories and Twitter Makes Video Marketing More Accessible With GIF-Like Mobile App, Vine)

Smart marketers live in the now. They leverage what is right there in front of them. 

Take the Oscars 2013, for example. Pantene came up with a very-now, very-relevant campaign where they shared how people could get the Red Carpet Celeb hairstyles quickly. They had numerous tweets like

 "An edgy look can be light as air. Get your pixie How-To here. #WantThatHair    http://bit.ly/O6e4q
One just had to click these to get the fashion tips….Great brand promotion.

Not to say that all is honky-dory. There have been casualties when brands have tried the new. For example, McDonald's started the #McDStories campaign on Twitter to encourage people sharing their positive experiences. However, this went horribly wrong when people started sharing the wrong kind of #McDStories. While the company pulled the stories, the damage was done.

But does this mean that the companies should stop coming up with new ways to put the brand out there? Absolutely not! In fact, in 2011 McDonald was one of the first few brands to use Promoted Accounts on Twitter to increase @McD_Canada's average new followers by using a 'suggested follow' that targeted Twitter users via specified keywords and hashtags. With a total budget of $15,000 USD, McDonald's Canada gained 9,503 new followers over the course of the campaign. The campaign also drew in 14,200 profile views. *

We have to be the forerunners of this daily race….be it in new media like the social network, or even the latest sales tool. There are no guarantees that our endeavors shall all be successful. But, of the 100 things that we try 5% will go right and that's where the reward truly lies.




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